Information We Collect

We're pretty straightforward about data collection. When you interact with Turboevolv, we gather information in three main ways. First, there's the stuff you give us directly. Then there's data we collect automatically when you browse our site. And sometimes we receive information from third parties.

Personal Details You Provide

When you sign up for a course or reach out to us, we ask for basic contact information. Your name and email address are essential for course access and communication. If you're enrolling in paid programs, we'll need payment details too, though we never store full credit card numbers on our servers.

• Full name and preferred contact name
• Email address for course materials and updates
• Phone number if you request callback support
• Educational background for program placement
• Technical experience level to customize learning paths

Technical Data We Gather Automatically

Like most educational platforms, our website collects certain technical information automatically. This helps us improve the learning experience and fix problems quickly. Your IP address tells us roughly where you're accessing from. Browser type and device information help us make sure our platform works smoothly for everyone.

How We Use Your Information

Your data serves specific purposes, and we don't mess around with it beyond what's necessary for running our educational programs. The main reason we collect information is to deliver the DevOps training you signed up for.

Sometimes we send marketing emails about new courses or special workshops. You can opt out anytime through the unsubscribe link at the bottom of those messages. We'll still send essential course-related communications even if you unsubscribe from marketing.

• Processing course enrollments and managing student accounts
• Providing technical support when you run into issues
• Sending course updates and important platform announcements
• Analyzing learning patterns to improve content quality
• Complying with Taiwan's educational reporting requirements

Data Storage and Security

We take security seriously because your trust matters. All personal information is encrypted both when it's transmitted to our servers and when it's sitting in our databases. We use industry-standard 256-bit SSL encryption for data transmission and AES-256 for stored data.

Access to personal data is restricted to staff members who genuinely need it for their roles. Our instructors can see student progress and assessment results but don't have access to payment information. Our support team can view contact details but can't see your course performance data unless you specifically ask them to review it.

Data Retention Periods

We keep your course materials and progress data for three years after course completion. This lets you return to review materials or request completion certificates. Payment records are retained for seven years as required by Taiwan tax law. Basic account information stays active unless you specifically request deletion.

Sharing and Disclosure

We don't sell student data. Period. But we do share information in limited circumstances with service providers who help us run the platform. Our payment processor handles transaction details. Our email service provider sends course communications. Our hosting company stores the actual data.

All these third parties sign data processing agreements with us. They're contractually obligated to protect your information and can only use it for the specific services they provide to Turboevolv. They can't use your data for their own marketing or share it with anyone else.

If Turboevolv is ever acquired or merges with another company, your data would transfer to the new entity. We'd notify you before this happens and give you options if the new privacy practices differ significantly from ours.

Your Rights Under Taiwan Law

Taiwan's Personal Information Protection Act gives you substantial control over your data. You have the right to know what information we hold, request corrections to inaccurate data, and ask us to delete your information in certain circumstances.

Access and Correction

You can request a copy of all personal data we have on file. We'll provide this within 30 days in a readable digital format. If anything is wrong or outdated, you can request corrections through your account settings or by contacting our support team directly.

• View all personal information we've collected about you
• Download your course progress and completion records
• Update contact details or educational background
• Request deletion of your account and associated data
• Opt out of marketing communications while staying enrolled
• Withdraw consent for data processing where applicable

Data Deletion Requests

If you want your account deleted, we'll remove personal information within 14 days. Some data must be retained for legal compliance, like payment records for tax purposes. We'll explain what can and can't be deleted when you submit your request.

Cookies and Tracking

Our website uses cookies to make things work properly and remember your preferences. Essential cookies handle things like keeping you logged in and maintaining your course progress. These are necessary for the platform to function, so they're automatically enabled.

We also use analytics cookies to understand how students use the site. These help us identify confusing navigation or technical problems. You can disable analytics cookies through your browser settings without affecting course functionality.

Types of Cookies We Use

• Session cookies that expire when you close your browser
• Persistent cookies that remember your login for 30 days
• Analytics cookies that track page views and navigation patterns
• Preference cookies that save your display settings and language choice

Most browsers let you control cookie settings. You can block all cookies if you want, but this will break some site features. We recommend allowing essential cookies while blocking third-party tracking cookies if privacy is a concern.

Student Projects and Public Content

Some courses involve creating projects that might be showcased publicly. We always ask explicit permission before featuring student work. If you agree to have your project displayed, you can request removal at any time.

Forum discussions and course comments are visible to other enrolled students. Don't share sensitive personal information in these public areas. We moderate discussions to remove any accidentally posted private data, but you're responsible for what you choose to share.

Children's Privacy

Our courses are designed for adults aged 18 and older. We don't knowingly collect information from minors. If you're under 18 and interested in our programs, please have a parent or guardian contact us to discuss options.

If we discover that we've accidentally collected data from someone under 18, we'll delete it immediately. Parents who believe their child has provided information to us should contact our privacy team right away.

Changes to This Policy

We update this privacy policy occasionally to reflect new practices or legal requirements. When we make significant changes, we'll email all active students and post a notice on the website for 30 days. The "Last Updated" date at the top shows when the most recent version took effect.

Continuing to use our platform after policy changes means you accept the updated terms. If you disagree with new practices, you can close your account and request data deletion before the changes take effect.